Privacy Policy
Family Safety is engineered with strict privacy-by-design principles. We exclusively utilize dynamic in-app QR code scanning for family circle pairing with full mutual consent. Your real-time location telemetry, family chat, notes, and emergency dispatches are end-to-end encrypted (TLS 1.3 & AES-256) and never sold, rented, or brokered to third parties.
1. Introduction & Overview
Welcome to Family Safety. We respect your personal privacy and are committed to protecting the data you share with us. This Privacy Policy describes how Engr. Tarikul Islam ("we", "us", "our", or the "Developer") collects, processes, stores, and safeguards your personal and non-personal data when you use the Family Safety mobile application (the "App") and related services.
By downloading, installing, accessing, or using Family Safety, you signify your agreement to the practices described in this Privacy Policy. If you do not agree with any portion of this policy, please do not install or use the App.
2. Information We Collect
Depending on how you interact with Family Safety, we may collect several types of information to provide and improve our service to you:
A. Information You Provide Directly
When you create an account, configure settings, or contact customer support, we may collect:
- Account Registration Data: Name, email address, profile avatar, or telephone number (if authentication is enabled).
- User Generated Content: User-entered items, labels, notes, family groups, or business data created inside the application.
- Customer Inquiries & Communications: Information submitted when requesting assistance, bug reports, or customer feedback.
B. Information Collected Automatically
When you launch or interact with the App, our systems and trusted third-party SDKs may automatically log technical data:
- Device Information: Device manufacturer, hardware model, operating system version, unique device identifiers (Android ID, IDFV), and screen resolution.
- Usage & Telemetry Data: App session duration, screen navigation paths, feature interactions, and performance metrics.
- Crash & Diagnostic Logs: Crash stack traces, memory pressure warnings, and diagnostic telemetry to identify and fix technical anomalies.
3. Device Permissions & Hardware Access
Family Safety requests only the minimum set of device permissions necessary to perform its core functionality. You can grant or revoke these permissions at any time via your device's operating system settings.
- Location Permission (ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION): Used to provide real-time family location tracking, safety geofencing, and SOS emergency alerts. Background location is only accessed when explicitly enabled by you for continuous family safety monitoring.
- Camera Access (CAMERA): Used exclusively when you choose to scan QR codes, take profile photos, or capture document receipts directly within the app. Photos are processed locally or securely uploaded per your instructions.
- Storage / Media Access (READ_MEDIA_IMAGES / WRITE_EXTERNAL_STORAGE): Used to save exported PDF invoices, save safety reports, or attach profile images from your gallery.
- Network Access (INTERNET / ACCESS_NETWORK_STATE): Required to securely synchronize your data with cloud servers, fetch live updates, and check connectivity status.
- Notification Permission (POST_NOTIFICATIONS): Used to deliver critical safety notifications, invoice payment reminders, and system alerts.
4. How We Use Your Information
We utilize the collected information strictly for legitimate purposes:
- To deliver, maintain, and enhance the core functionalities of Family Safety.
- To authenticate user sessions, prevent unauthorized access, and protect your account security.
- To synchronize settings and data across your registered devices.
- To analyze anonymized app performance, resolve software bugs, and optimize user experience.
- To communicate critical service announcements, security alerts, and technical updates.
- To comply with legal obligations, enforce our terms of service, and prevent fraudulent abuse.
5. Third-Party Service Providers & SDKs
We do not sell, rent, or trade your personal data. We collaborate with reputable third-party service providers that adhere to rigorous privacy standards to power analytics, crash monitoring, authentication, and infrastructure.
These third parties are authorized to process your information solely on our behalf and under strict confidentiality agreements.
- Google Play Services: Essential platform libraries, in-app updates, and authentication (https://policies.google.com/privacy).
- Google Firebase Analytics & Crashlytics: Anonymized performance reporting and crash diagnosis (https://firebase.google.com/support/privacy).
6. Data Retention, Storage & Account Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention duration is mandated by statutory or legal obligations.
You have the right to request permanent deletion of your account and associated personal data at any time. We provide an automated in-app deletion mechanism and a direct web portal in compliance with Google Play and Apple App Store requirements.
To initiate an immediate account deletion request, please visit our dedicated Account Deletion page at: https://app.engtarikulislam.com/[app_slug]/delete-account or email us at familysafety.support@engtarikulislam.com.
7. Your Data Protection Rights (GDPR, CCPA & Global)
Depending on your geographic jurisdiction, you may hold the following statutory data rights:
- Right of Access: You may request a copy of the personal information we maintain concerning you.
- Right to Rectification: You may request immediate correction of inaccurate or incomplete personal records.
- Right to Erasure ('Right to be Forgotten'): You may request the permanent removal of your personal data.
- Right to Restrict Processing: You may request that we limit how your data is utilized.
- Right to Data Portability: You may request your data in a structured, machine-readable format.
- Right to Withdraw Consent: You can withdraw previously granted consent at any time without affecting prior lawful processing.
- California Residents (CCPA/CPRA): We do not sell your personal data. You have the right to know and delete your information without discriminatory treatment.
8. Children's Privacy (COPPA Compliance)
Our services are designed with utmost care. For apps involving family coordination, we require verifiable parental or guardian authorization before collecting any child data. We do not knowingly collect personal identifiable information directly from children under 13 (or under 16 in the European Union) without parental consent.
If you believe that a child has provided us with personal information without parental consent, please contact us immediately at familysafety.support@engtarikulislam.com, and we will promptly delete such records from our servers.
9. Data Security & Storage Safeguards
We implement industry-standard administrative, physical, and technical safeguards to shield your data from unauthorized access, accidental alteration, disclosure, or destruction. All data transmitted between your device and our servers is secured using Transport Layer Security (TLS/HTTPS 1.3) and industry-standard AES-256 encryption at rest where applicable.
While we employ robust measures, no wireless transmission or cloud storage system is 100% infallible. We encourage users to maintain secure device passcodes and not share credentials.
10. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect technological advancements, legal compliance shifts, or app updates. Any revisions will be published on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy regularly. Continued use of the App following posted changes constitutes your acceptance of the updated terms.
11. Contact Us & Data Protection Inquiries
If you have any questions, comments, feedback, or requests regarding this Privacy Policy or our data handling practices, please contact our team:
- Developer: Engr. Tarikul Islam
- Support & Privacy Inquiries: familysafety.support@engtarikulislam.com
- Website: https://engtarikulislam.com
- Compliance Hub: https://app.engtarikulislam.com
- Location: Dhaka, Bangladesh
Executive Privacy & Data Protection Summary
Key transparency commitments for Family Safety users
Your location and circle data are 100% private. We never sell, rent, or trade personal data to advertisers.
Family connections are initiated exclusively by scanning dynamic in-app QR codes with 100% recipient accept/cancel control.
All telemetry, location updates, and messages are encrypted in-transit (TLS 1.3) and at-rest with bank-grade encryption.
Self-service 1-tap account deletion removes all personal data, circle links, and historical GPS logs within 48-72h.